Our customer service includes inspection and replacement of
Rebuilds include new trunions, bearings, snap rings, pins
Rebuilds are at our discretion.
When returning rockers for inspection include a note with
return address, daytime phone # and explanation of return.
Send to Custom Speed Parts Inc. 19769 Progress Dr.
Strongsville OH 44149
Attn: Repair Department
Inspection and replacement of components start at $130.00
per set + shipping.
Freight and Shipping
All shipping is F.O.B., Strongsville, Ohio. All shipments
are by UPS ground. If you desire special handling such as,
UPS Next Day Air, 2 Day Blue or 3 Day Select please specify with
your order. There will be an additional charge for
Drop Shipments. The cutoff for processing Next day, 2nd day and
3 day select is 2:00 p.m. EST (11:00 a.m. PST).
Please note that on all international shipments exported from
Harland Sharp any duties, taxes, fees or additional shipping and
freight charges associated with processing your shipment across
the border are the sole responsibility of the importer and not
that of Harland Sharp or their team members. All international
packages will be insured at their full retail value to make
certain that should the package become lost or damaged during
shipping, a valid insurance claim can be made to obtain the
necessary funds for returns to the customer.
All Harland Sharp rocker arms carry a Lifetime
against manufacturing defects. If any machine
work is done
to alter our product from its original manufactured state all
guarantees against defects and materials will be void.
All return requests for exchange or
credit will need to be made within 30 days of the invoice date.
An issued RGA # along with a copy of the invoice and
explanation for return will be required to process your
request. Once Custom Speed Parts has examined the returned
parts and approves the return you will be charged a 10% restock
fee, $10 minimum, on the returned parts. Please note that
shipping amounts will not be refunded. If the return is not
approved the parts will be returned to the customer.
CUSTOM SPEED PARTS WILL NOT
APPROVE RETURNS ON USED, MODIFIED OR
PARTS MUST BE IN RESELLABLE CONDITION!
The foregoing warranty is in lieu
of all other warranties expressed or implied, including but not
limited to the implied warranties or merchantability and fitness
for a particular purpose. In no case shall Custom Speed Parts
Mfg., Inc. be liable for any special, incidental or
consequential damage (including without limitation loss of
profits, loss of revenue, cost of capital, cost of substitute
equipment, downtime, claims of third parties and injury to
person or property) arising by law or otherwise or whether or
not occasioned by seller’s negligence. This warranty shall not
be extended, altered or varied except by written instrument
signed by seller and buyer.